What happens if I am running low on KUVAN and my specialty pharmacy hasn’t called me to reschedule my refill shipment?
What should I do if I need to contact my specialty pharmacy in the evening or on weekends?
Do specialty pharmacies answer specific questions about KUVAN or PKU?
Can a patient contact the specialty pharmacy after receiving the initial shipment of KUVAN?
Can healthcare professionals contact the specialty pharmacy after the patient receives the initial shipment of KUVAN?
What should I do if I am not available to sign for shipment or if I need an emergency supply?
Who files the claim with my insurance company?
Will KUVAN shipments stop if a patient doesn’t respond to therapy?
What happens if I am running low on KUVAN and my specialty pharmacy hasn’t called me to reschedule my refill shipment?
Contact BPPS by telephone at 1-877-MY-KUVAN (1-877-695-8826) or by
e-mail at bpps@BMRN.com. BPPS case managers are available to assist you from 7 AM to 4 PM (PT) Monday through Friday.
Top
What should I do if I need to contact my specialty pharmacy in the evening or on weekends?
Contact your specialty pharmacy at the “after hours” number it provides to you.
Top
Do specialty pharmacies answer specific questions about KUVAN or PKU?
No. While specialty pharmacies may provide general information on how to dissolve or store
KUVAN based on the product prescribing information, BPPS encourages you to talk with your
healthcare professional first about treatment-related questions.
Top
Can a patient contact the specialty pharmacy after receiving the initial shipment of KUVAN?
Yes. Some reasons to get in touch with the specialty pharmacy include changing the mailing address for KUVAN shipments, reporting shipping-related damage or delays, or updating co-payment arrangements.
Top
Can healthcare professionals contact the specialty pharmacy after the patient receives the initial shipment of KUVAN?
Yes. Some reasons to get in touch with the specialty pharmacy include changing the prescription dose or patient instructions.
Top
What should I do if I am not available to sign for shipment or if I need an emergency supply?
Contact your specialty pharmacy and explain the situation, or contact BPPS for assistance.
Top
Who files the claim with my insurance company?
Once a specialty pharmacy starts sending you KUVAN, most often it will also send the claim to your insurance company on your behalf.
Top
Will KUVAN shipments stop if a patient doesn’t respond to therapy?
Patients, in consultation with their healthcare professional, make the decision to stop therapy. Patients or healthcare professionals can contact BPPS to notify them that therapy is stopping. BPPS will communicate these changes to the specialty pharmacy in order to stop shipments.
Top
Indication
KUVAN® (sapropterin dihydrochloride) Tablets is approved to reduce blood Phe levels
in patients with hyperphenylalaninemia (HPA) due to tetrahydrobiopterin- (BH4-)
responsive Phenylketonuria (PKU). KUVAN is to be used with a Phe-restricted diet.
Important Safety Information
High blood Phe levels are toxic to the brain and can lead to lower intelligence
and decrease in the ability to focus, remember and organize information. Any change
you make to your diet may impact your blood Phe level. Follow your doctor’s instructions
carefully. Your doctor and dietitian will continue to monitor and may adjust your
diet throughout your treatment with KUVAN.
If you have a fever, or if you are sick, your Phe level may go up. Tell your doctor
and dietitian as soon as possible so they can see if they have to adjust your treatment
to help keep your blood Phe levels in the desired range.
KUVAN is a prescription medicine and should not be taken by people who are allergic
to any of its ingredients. Tell your doctor if you have ever had liver or kidney
problems, are nursing or pregnant or may become pregnant, have poor nutrition or
are anorexic. Your doctor will decide if KUVAN is right for you. Tell your doctor
about all the medicines you take.
The most common side effects reported when using KUVAN are headache, diarrhea, abdominal
pain, upper respiratory tract infection (like a cold), throat pain, vomiting, and
nausea.
To report SUSPECTED ADVERSE REACTIONS, contact BioMarin Pharmaceutical Inc. at 1-866-906-6100, or FDA at 1-800-FDA-1088 or www.fda.gov/medwatch.
Please read the full Patient Information by clicking here.